Refunds Policy

Autodealaz® allows you to access and use the service as a registered vendor or a customer. Please read these refund policies carefully before initiating a transaction on the Website.

Vendor

  1. You can use premium services provided by the Administrator to promote your listings and attract more customers to them.
  2. The administrator offers premium services such as Basic Plan, Standard Plan, and Premium Plan packages. If you order a Basic, Standard, or Premium Plan, your listings will be placed above free offers. They will be displayed on all pages of a column, a section, or a region. Top listings are placed in a separate block over the ordinary listings. Detailed information on the duration, price, payment methods, and other conditions of paid services are available at: https://build.autodealaz.ng/vendor/packages. To order or upgrade a premium service on the website, visit the https://build.autodealaz.ng/vendor/packages page.
  3. When ordering premium services, you will be able to choose a payment method that is most suitable for you. If you choose to pay by card or bank transfer, you will be redirected to the checkout page of a relevant payment processor. All data entered by you on payment screens will be secured. The administrator will only receive information that relates to the payment.
  4. Administrator reserves the right, in its sole discretion, to change the features and types of premium services, fees, and acceptable payment methods from time to time and for any reason.
  5. Unless otherwise provided by mandatory rules of the applicable law, any fees paid for premium services are non-refundable due to the online nature of the services. You acknowledge and agree that we will not make any prorated refunds in the event your listings violates the Terms of Use and is removed from the Platform, or when you deactivate any listing by yourself.
  6. Basic Plan, Standard Plan, and Premium Plan Package are subject to a 30-day validity, from the date of purchase (the “Service Validity Period”). You acknowledge and agree that if you fail to use any of the premium packages during the Service Validity Period, you will have neither the right to initiate or use such premium packages nor any right to refund compensation or replacement.
  7. Available premium services are not subscription-based; therefore you should renew their validity period manually each time you need them.
  8. Administrator does not guarantee any results of premium services and will not be held liable if they do not meet your expectations.

Customers

Autodealaz® doesn't accept payments from customers who want to make a car purchase through a Vendor.

Autodealaz® is not liable to be involved with third-party payment transactions and delivery between vendors and customers.

Administrators encourage buyers to check the goods before payment and to request the seller to provide documents confirming compliance of the automobile with applicable requirements of laws, regulations, rules, guidelines, and standards.